Pioneer Programs Insurance Solutions, LLC, announced new exclusive partnerships with leading home warranty companies HMI, Inc. and FrontLine Response, LLC to provide superior warranty service and support to policyholders of its flagship program Contractors’ Choice.
Through the partnerships, Contractors’ Choice, designed specifically to meet the unique needs of general contractors and developers, will now offer the services of HMI (Home Maintenance & Inspection) and FrontLine to provide homebuyer warranty concierge service, as well as a warranty outreach program that will complement their insurance programs.
“We are thrilled to announce this unique partnership among Pioneer Programs, HMI and FrontLine,” said Carole Fleischman, chief executive officer of Pioneer Programs. “Home builders are setting aside hundreds of millions of dollars each year to address litigation and many of these cases are due to misunderstandings. With the help of HMI and FrontLine, Contractors’ Choice policyholders can be confident their homebuyers understand their warranties before their frustration translates to litigation.”
With the new partnership, Contractors’ Choice policyholders will have access to 24/7 maintenance service provided through HMI. HMI services are designed to remove the burden of warranty responsibilities from the builder at the walk through and then assist the buyer in understanding his or her warranty throughout its duration. HMI explains the required maintenance of the home to the buyers and ensures that any necessary warranty work is completed to the homebuyers’ satisfaction in a timely manner.
policyholders mitigate those risks.